Our Promise of Satisfaction,
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Refund Policy:

At Slozers, we aim to provide excellent service and value to our clients. However, we understand that there may be situations where a refund is necessary. This policy outlines when refunds are offered and the process for requesting one.

General Refund Policy:

Unless stated otherwise in a specific Service Agreement, all service fees are non-refundable. We recommend carefully reviewing the details of each service before making a purchase.

Circumstances for Refunds:

We may offer a full or partial refund in the following situations:

Cancellation by Client Before Service Begins: If you cancel your engagement before the service begins, you may be eligible for a full refund, minus any processing fees.

Unforeseen Circumstances: In exceptional circumstances beyond our control that prevent us from providing the agreed-upon services, we may offer a full or partial refund.

Significant Deviation: Under the Indian Contract Act (1872), you have the right to claim a refund if the service delivered significantly deviates from what was agreed upon. To qualify, you must provide clear evidence of the deviation and its impact on the service's value.

Refund Process:

To request a refund, please email us at [your email address] with the subject line "Refund Request - [Your Name]." Include the service you're requesting a refund for, the reason for your request, and any relevant documentation. We will review your request and respond within 5 business days.

Processing Time:

If your refund request is approved, you can expect to receive the refunded amount within 5-7 business days, depending on your payment method.

Additional Considerations:

This policy applies to all services offered by Slozers, unless stated otherwise in a specific Service Agreement. We reserve the right to deny a refund request that doesn't meet the criteria outlined in this policy.